Refund policy

EVENTS: 
Sur Mesure //
We require at least 30 days written notice from the event date to notify us of any change or cancellation requests.
Studio Foliage retains all deposits and payments made up until the point of termination. Cancellation requests made less than 30 days from the event date are not eligible for refunds and the Client is responsible to pay up to 100% of the final amount owing.
Studio Foliage reserves the right to cancel this contract if at any time the Florist feels that the obligations cannot be met. In the highly unlikely event that Studio Foliage needs to cancel services for your date, we may issue up to 50% refund and attempt to find another competent professional to take on your event.

À La Carte //
Cancellations requested more than 14 days from the pickup date are eligible for a full refund.
Cancellations requested 14 days or less from the pickup date may be eligible to receive a 50% refund.
Cancellations requested within 72 hours of the pickup date are not eligible for credit or refund.
Once the flowers leave our premises the client assumes full responsibility for the items. Studio Foliage will not be liable for any damages or diminished freshness. 

SHIPPING COSTS: All shipping costs are non refundable.